Terms and conditions

The Company refers to: YBCM Designs Ltd Trading as Original Monkey 

The Site or Website refers to: info@originalmonkey.co.uk

 

Privacy

 • In accordance with the Data Protection Act 1984 We do not store credit card details nor do we share customer details with any 3rd parties.

• We are committed to protecting your personal privacy and, in accordance with UK Data Protection law; we uphold strict security procedures for the storage of your personal information.

• When you place an order we collect your name, e-mail address, mailing address, phone number.

• All payment information is held by the secure third party payment portal PayPal. We hold no payment information or have any access to payment information.

• We may record which products you are interested in and which products you purchase. We also monitor customer traffic patterns which enable us to improve the service we provide.

• This information is used to process orders and to provide a more personal shopping experience.

• You can request at any time, that we stop using your information and, that we stop mailing information to you by sending an email to info@originalmonkey.co.uk with the subject unsubscribe.

 

 Support

 

Here at Original Monkey we are always on hand to help our customers. For any support queries email us at info@originalmonkey.co.uk, with the subject “Support” or alternatively visit our contact page for other ways to get in touch.

 

 Miscellaneous

 

• We shall have no liability to you for any delay in the delivery of products ordered or any other matters to the extent that the delay is due to any event outside our reasonable control, including but not limited to acts of God, war, flood, fire, labour disputes, strikes, lock-outs, riots, civil commotion, malicious damage, explosion, governmental actions and any other similar events.

• We shall have no liability (including liability for negligence) for the acts or omissions of telecommunications service providers or for failures of, or faults in their networks and equipment.

• No waiver by us of any breach of these Terms shall be considered as a waiver of any subsequent breach of the same or any other provision.

• You may not permit; create unauthorized framing of, or deep linking to, the Site or the creation of derivative works thereof from any other website under your management or control.

• In these Terms, ‘Intellectual Property Rights’ means patents, database rights, copyright, design rights (whether registered or unregistered), trademarks (whether registered or unregistered) and other similar rights, together with the right to apply for the protection of any such rights. All Intellectual Property Rights in the Site shall be owned by us absolutely.

• Subject to the licence granted to you to use the Site, The Company reserves all rights, title and interest in its Intellectual Property Rights in the Site. Any goodwill accruing from use of The Company and its affiliates’ trademarks, trade and business names and service marks under this Agreement will vest in The Company and its affiliates, as appropriate.

• It is a crime to use a false name or a known invalid credit card to order. Anyone caught wilfully entering an erroneous or fictitious order will be prosecuted to the fullest extent of the law. The Company tracks the electronic ‘fingerprints’ of every order placed on The Site to enable us and all legitimate crime prevention and prosecution authorities to trace individual users engaging in criminal activities on our website.

• It is a crime to use a false name or a known invalid credit card to order. Anyone caught wilfully entering an erroneous or fictitious order will be prosecuted to the fullest extent of the law. The Company tracks the electronic ‘fingerprints’ of every order placed on The Site to enable us and all legitimate crime prevention and prosecution authorities to trace individual users engaging in criminal activities on our website.

To fail to make any payment to us when due;

If you breach the terms of this Agreement (repeatedly or otherwise);

If when requested by us to do so, you fail to provide us within a reasonable time with sufficient information to enable us to determine the accuracy and validity of any information supplied by you, or your identity;

If we suspect you have engaged, or about to engage, or have in any way been involved, in fraudulent or illegal activity on the Site.

• The Company may amend these Terms from time to time, and place the new version on the Site. For users purchasing goods or registering on the Site for the first time, all purchases from the date that the amended terms are placed on our website onwards will be governed by those new terms Otherwise; such changes will be effective against existing users thirty days following posting of the amended version on the Site. Your continued use of the Site following The Company posting of any changes will constitute your acceptance of such changes. If you do not agree to any changes to these Terms, then your only remedy is to cease using the Site.

• These Terms supersede any and all other conditions, understandings, commitments, agreements or representations (except fraudulent misrepresentations) relating to your purchase, whether oral or in writing, and contain the entire agreement between The Company and you relating to your purchase. The Company advises that you print off and keep safe a copy of these terms and conditions once your order has been accepted by The Company. We will store a copy of the contract entered into by you with The Company. You are advised to read (and are responsible for reading) fully all information on this website.

• If any provision of these Terms shall be held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the remaining parts of these Terms and the remainder of the affected provision shall be unaffected.

• These Terms are subject to the laws and exclusive jurisdiction of the United Kingdom

 

If you are unsure or would like further clarification of any of the term/conditions/statements listed above please contact us: info@originalmonkey.co.uk